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The projects highlighted in this booklet have as their key concern the student and have introduced initiatives which recognise the diverse needs of students. All have some element of support tailored to the needs of students, although the projects themselves are quite distinct. The first is focused on supporting mathematics students and the next three focus on student-centred approaches for students from other disciplines. The focus then changes, with three reports on inclusive curricula and students with additional needs. The final report presents an overview of how one might use social media to engage students. This report was edited by Carol Robinson. This report is not made available under a Creative Commons licence but is freely available to UK universities for non-commerical educational use.

Mathematical Advice and Co-ordination Service (MACS) was established in 1995 within the Faculty of Mathematics to support students within their studies at the University and to help prepare them to go into the world. Funding was made available for an initial period of 3 years and was then continued on a year-to-year basis. The emphasis has changed over the years and most of the work is now linked to students�¢?? current problems but also includes help for those facing employers�¢?? tests at interview. The University accepted that the concept of student support offered in Mathematics needed to be extended into other areas and, through The Higher Education Funding Council for England (HEFCE), established the Student Advice Service (SAS). The SAS is now a permanent feature of the University serving any member of the student body (and indeed staff) who might benefit from what it offers. The remainder of this case study considers only the mathematical part of the SAS, though many of the comments apply to the other areas of the SAS (Academic English, Study Skills and ICT).

Nine years ago members of staff within Physical Sciences at Cambridge University began recognizing that some students were having problems not only with the Mathematics Courses but also with applying material from A level in the context of their scientific subjects. The mathematics workbook was introduced to assist students with revision prior to starting university.
On completion the student is asked to fill in a questionnaire that helps to define the problem areas. This is presented to their supervisor. The supervision system is a fundamental feature of Cambridge teaching and one of its main strengths. The student sees a supervisor â?? most commonly in a group of two undergraduates, sometimes in a group of three and only exceptionally one-on-one â?? to discuss his or her work for at least an hour once a week. Such support is ongoing and essentially provides individual attention to those students who lack fundamental mathematical skills.

The approach to teaching Maths to Year 1 students in the Department of Engineering underwent a major reorganisation prior to the start of the 2002/3 session. The aim was to provide an optimum framework within which students studying four different engineering disciplines could be taught Maths within the resource constraints imposed by student numbers, and to cope with the extremely wide range of their Mathematical abilities on entry to these degree programmes. After much discussion, students are now taught their Year 1 Maths topics in two different cohorts, streamed according to initial Maths ability, and using different approaches in terms of the depth of understanding expected. This also involves the use of different assessments. This approach has been much more popular and created far fewer difficulties than the previous system which divided the students into two groups according to degree programme.

Analysis is made showing how Helmholtz and Gibbs energies conveniently interrelate enabling typical 2-D and 3-D curves to be drawn across a range of temperature for selected chemical equilibria. Opposing influences leading to a free energy minimum or an entropy maximum are given a physical explanation with the attainment of equilibrium and the choice of conditions made evident. Simplifying assumptions are emphasised and the examples show how the data are manipulated, limits evaluated and trends in equilibrium summarised by EXCEL charts.

Teaching students to write mathematics correctly is often neglected part of a mathematics degree. A workshop was convened by Kevin Houston to consider approaches to teaching this topic. A DVD was produced with videos of talks by Kevin Houston (University of Leeds), Franco Vivaldi (Queen Mary, University of London) and Mike Robinson (Sheffield Hallam University), along with further reading and sample teaching resources. At this website you can download and burn your own DVD or view the videos and other materials online. This website is not made available under a Creative Commons licence.

Glynis Perkin, Tony Croft and Duncan Lawson. (2013) The extent of mathematics learning support in UK higher education—the 2012 survey. Teaching Mathematics Applications, 32 (4), 165-172 doi:10.1093/teamat/hrt014.
Many higher education institutions have introduced some kind of mathematics learning support provision in response to the well-documented ‘mathematics problem’. In 2001 and 2004 two independent studies were undertaken to assess the number of universities offering mathematics learning support to students in addition to that provided through lectures, tutorials and the personal tutorial system. The results of these surveys showed a growth in the number of institutions providing support from 46 to 66. In this article we report on a survey carried out in 2012 to establish the current position regarding the provision of mathematics learning support in UK universities. In addition to determining the number of institutions providing mathematics learning support—there has been a further rise to 88—the article analyses the distribution of mathematics learning support by university mission group and by the type of support provided. The main findings are that the extent of mathematics learning support provision is largely independent of mission group and the dominant provision is drop-in support.

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This paper, by Mac an Bhaird, Morgan & O'Shea, is an analysis of first year students' grades in the academic year 2007-2008. We compared the grades of students who attended the MSC and those who did not. To compare students of similar abilities, we split the groups (First Arts and First Science) up into smaller groups depending on their grades (Leaving Cert) at the end of second level. There was a significant difference in all sub groups. We then expanded by comparing the grades of students depending on the results of their proficiency tests. Again there was a significant difference. All students seems to benefit from support but this is particularly true for 'at-risk' students.
Teaching Mathematics and Its Applications (2009) 28,117-122 doi:10.1093/teamat/hrp014

There are a number of rules known as the laws of logarithms. These allow expressions involving logarithms to be rewritten in a variety of different ways. The laws apply to logarithms of any base, but the same base must be used throughout a calculation.

Computer-based diagnostic testing has been used for new engineering students for some years at University of Newcastle upon Tyne. Follow-up support has been available only in some departments. In summer 2001, new students were issued (in advance or on arrival) with a â??Maths Revision Bookletâ?? covering the basic maths topics that we didnâ??t intend to teach. Following the diagnostic test, lunchtime classes were offered for six weeks, based on the booklet, for those students who wished to attend.We report on the student opinion, analysis of diagnostic and examination performance.

Nicole Scherger (2013). The redesign of a quantitative literacy class: student responses to a lab based
format, Teaching Mathematics and its Applications 2013 32(4), 206-213 doi:
10.1093/teamat/hrt003.
The purpose of this study was to observe students’ retention, success and attitudes towards mathematics in a community college quantitative literacy course, taught in a lab-based format. The redesigned course implemented the daily use of Microsoft Excel in the classroom demonstrations, group activities and individual assignments, and utilized data from many fields of study. Results showed statistically significant growth in attitudes towards real-world application problems, the use of computers in mathematics, and the consideration of taking additional mathematics courses. There was also marginally significant growth in students’ attitudes towards the relevance and utility of mathematics. Higher retention and success rates in the redesigned course were also observed, although those rates were not found to be statistically significant.

The Study Support Centre (SSC), within the Robert Gordon University (RGU), aims to provide students with assistance in Mathematics, Writing & Communication skills, Information & Communication Technology applications, Statistics, Study Skills and support for dyslexic students. The SSC offers students independent assistance through individual and small group tuition outwith their normal programme of study, as well as Computer Assisted Learning (CAL) packages, specialist software for special needs students and text based self-learning materials. The SSC has created a basic mathematics diagnostic assessment, which we give to first year students in many Schools. Currently, in collaboration with the School of Engineering, an engineering principles diagnostic assessment is being designed and implemented.

A mathtutor extention where David Acheson discusses the key element surprise in mathematics. This resource is released under a Creative Commons license Attribution-Non-Commercial-No Derivative Works and the copyright is held by Skillbank Solutions Ltd.

The Mathematics Clinic is provided throughout the teaching year.
- Offered on a drop-in basis to ALL university students accessing mathematical modules.
- Timetabled to be accessible to all Stage One and Stage Two specialist mathematics students, (main users: Stage One students in first semester).
- Clinic is staffed by friendly, approachable and experienced members of staff.
- Feedback confirms student appreciation of this facility.

Quantum theory is a key part of the chemical and physical sciences. Traditionally, the teaching of quantum theory has relied heavily on the use of calculus to solve the Schr�¶dinger equation for a limited number of special cases. This approach is not suitable for students who are weak in mathematics, for example, many students who are majoring in biochemistry, biological sciences, etc. This case study describes an approach based on approximate numerical solutions and graphical descriptions of the Schr�¶dinger equation to develop a qualitative appreciation of quantum mechanics in an Australian University.

This case study reports on the approach at one institution to helping first year engineering students to acquire the
mathematical skills they need. The approach involves a range of support mechanisms, and the concerted use of technology
as well as paper and pencil methods. Changes in curriculum, pedagogy and indeed assessment style have all proven
necessary.

For first and second year engineering students at Napier University, the TI-83 graphics calculator plays a major role in an integrated technological approach to mathematics. This case study reviews the process of integration and its current position in the teaching of students.