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The Study Support Centre (SSC), within the Robert Gordon University (RGU), aims to provide students with assistance in Mathematics, Writing & Communication skills, Information & Communication Technology applications, Statistics, Study Skills and support for dyslexic students. The SSC offers students independent assistance through individual and small group tuition outwith their normal programme of study, as well as Computer Assisted Learning (CAL) packages, specialist software for special needs students and text based self-learning materials. The SSC has created a basic mathematics diagnostic assessment, which we give to first year students in many Schools. Currently, in collaboration with the School of Engineering, an engineering principles diagnostic assessment is being designed and implemented.

The Mathematics Clinic is provided throughout the teaching year.
- Offered on a drop-in basis to ALL university students accessing mathematical modules.
- Timetabled to be accessible to all Stage One and Stage Two specialist mathematics students, (main users: Stage One students in first semester).
- Clinic is staffed by friendly, approachable and experienced members of staff.
- Feedback confirms student appreciation of this facility.

The past decade or so has seen a huge growth in the number of mathematics
support centres within UK higher education institutions as they come to terms
with an increasing volume of students who are poorly prepared for the
mathematical demands of their chosen courses. In other parts of the world we
observe similar developments. In the early years many centres were short-lived
enterprises staffed either by concerned volunteers who found a few hours in the
week to offer additional support, or alternatively by part-time staff on short-term
contracts. More recently, we have observed a trend to more substantial support
centres many of which attract central funding and dedicated staff. Given this
trend there is a need to ask whether our efforts are worthwhile, how we might
know this, and whether we can justify ongoing funding. This talk by TONY CROFT from Loughborough University at the 3rd Irish Workshop on Mathematics Learning Support Centres, 2008, NUI Maynooth will describe
some of the challenges associated with acquiring data on effectiveness. Various
ways in which we can measure our success will be explored. Finally, several
exemplars will be provided of work being undertaken to capture the sort of
evidence required to secure continued funding of mathematics support centres.

The past decade or so has seen a huge growth in the number of mathematics
support centres within UK higher education institutions as they come to terms
with an increasing volume of students who are poorly prepared for the
mathematical demands of their chosen courses. In other parts of the world we
observe similar developments. In the early years many centres were short-lived
enterprises staffed either by concerned volunteers who found a few hours in the
week to offer additional support, or alternatively by part-time staff on short-term
contracts. More recently, we have observed a trend to more substantial support
centres many of which attract central funding and dedicated staff. Given this
trend there is a need to ask whether our efforts are worthwhile, how we might
know this, and whether we can justify ongoing funding. This talk by TONY CROFT of Loughborough University at Queensland University of Technology, 2009, will describe
some of the challenges associated with acquiring data on effectiveness. Various
ways in which we can measure our success will be explored. Finally, several
exemplars will be provided of work being undertaken to capture the sort of
evidence required to secure continued funding of mathematics support centres.

This sigma Guide is written for postgraduate students who are working in, or who want to work in, mathematics support centres. It distils the wisdom of seven people, who have many years of experience in mathematics education and in the work of support centres, into a practical resource for postgraduate students. In addition, it contains activities which can be used during training sessions to simulate working in a mathematics support centre. The guide is edited by Tony Croft and Michael Grove and authored by A.C.Croft, J.W.Gillard, M.J.Grove, J.Kyle, A.Owen, P.C.Samuels and R.H.Wilson.

Ni fhloinn, E., Bhaird, C. M., & Nolan, B. (2014). University students' perspectives on diagnostic testing in mathematics. International Journal of Mathematical Education in Science and Technology, 45 (1), 58-74. DOI:10.1080/0020739X.2013.790508
Many universities issue mathematical diagnostic tests to incoming first-year students, covering a range of the basic concepts with which they should be comfortable from secondary school. As far as many lecturers are concerned, the purpose of this test is to determine the students' mathematical knowledge on entry. It should also provide an early indication of which students are likely to need additional help, and hopefully encourage such students to avail of extra support mechanisms at an early stage. However, it is not clear that students recognize these intentions and there is a fear that students who score poorly in the test will have their confidence further damaged in relation to mathematics and will be reluctant to seek help. To this end, a questionnaire was developed to explore studentsâ?? perspectives on diagnostic testing. Analysis of responses received to the questionnaire provided an interesting insight into studentsâ?? perspectives including the optimum time to conduct such a test, their views on the aims of diagnostic testing, whether they feel that testing is a good idea, and their attitudes to the support systems put in place to help those who scored poorly in the test.

Mathcad is used in all years of the engineering mathematics course to enable students of civil engineering to investigate real engineering problems which have no analytical solution but which illustrate important mathematical concepts. In the second year engineering mathematics course Mathcad is used to assist in the teaching of numerical solutions of second order boundary value differential equations. Comparisons are made between classical analytical solutions and the numerical solutions.

Computer based assessment has been used at UWE for a number of years on certain modules run by the School of
Mathematical Sciences. In this case study we discuss the operation of the assessment for a first year engineering
mathematics module in which students are permitted multiple attempts and are allowed, within an specified period of time,
to choose when they take the assessment. Feedback from students has been highly positive about the assessment regime and our observation is that operating the tests in this way does encourage students to work steadily throughout the year.

Even as long ago as the mid-1990s, a survey for the Open Learning Foundation [1] found that most universities were using some form of mathematics diagnostic testing on their first-year undergraduates, usually during Induction Week. With the advent of computer-aided mathematics diagnostic systems such as DIAGNOSYS [2], it has become easier to obtain an off-the-shelf diagnostic system. Even so, many people still use their own in-house tests. This study considers one such example.

This case study reports on the approach at one institution to helping first year engineering students to acquire the
mathematical skills they need. The approach involves a range of support mechanisms, and the concerted use of technology
as well as paper and pencil methods. Changes in curriculum, pedagogy and indeed assessment style have all proven
necessary.

For first and second year engineering students at Napier University, the TI-83 graphics calculator plays a major role in an integrated technological approach to mathematics. This case study reviews the process of integration and its current position in the teaching of students.

A report containing the Royal Society's Vision for science and mathematics education over the next 20 years. This includes a proposal for a broad and balanced curriculum, where young people study science and mathematics until 18 alongside arts, humanities and social sciences. The Royal Society Policy Centre report 01/14 issued June 2014 DES3090.

Logarithms can be used to write expressions involving powers in alternative forms. This leaflet explains how.